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Frequently Asked Questions
General Information on TPAA


What do I get as a Member of the TPAA?
 
As a Member of the TPAA, your business benefits from aggressive national, regional and local marketing including: trade journal advertising; industry event participation; direct mail to brokers, benefits consultants and self-funded plans within your territory. In addition to these lead generation programs, Members also enjoy discounts provided by TPAA-selected partners pharmacy benefit managers, excess carriers, medical management, PPO networks, subrogation, document writing, smart cards, regulation compliance and many more. Members may access customizable tools for broker and client communications, satisfaction measurement and benchmarking, disease-specific and wellness communications that can be offered free of charge. Personalized print and distribution services are also available at highly discounted rates as well. Best of all, TPAA Members benefit significantly from innovative broker programs that reward brokers for searching for a TPA, and awarding cases to TPAA Members

How do I apply for TPAA Membership?
 
TPAA prospective Members are invited to register on this site, by clicking “Apply for Membership” on the left-hand navigation bar within the TPA Owners section of the website. Once registered, you will be directed to the TPAA Member Application Site. Here, you will create your Territory Wish List, complete your Company Profile, submit References and a sign a preliminary Service Agreement. Once the application is submitted, you will be contacted with a determination within 10 - 14 business days.

How do I build my Territory Wish List?
 
As part of the Member Application process, you will be asked to choose the territory you wish to serve as a TPAA Member. You will also be asked to choose employer group sizes you feel best suited to manage. Finally, you will indicate your membership level of interest: Feature or Territory. You may serve as many territories as you want as long as you are licensed to do business in each one.

How do Brokers participate?
 
Brokers have the ability to search for a well-respected, quality TPA in your client’s area, based on the group size. You will then be given a list of the select TPAs in that area. You will have the ability to view profiles of each TPA. From there, you will be able to send an email to the TPA, forward the profile to a colleague, bookmark the profile for future reference and even submit your case requirements for a proposal. By signing up for our Broker Rewards Program, you will be awarded points as you search for a TPA. At the end of each year, these points will turn into prizes for the Top Ten brokers.

How do Employer Groups participate?
 
Much like the brokers, employers have the ability to search for a well-respected, quality TPA in your client’s area, based on the group size. You will then be given a list of the select TPAs in that area. You will have the ability to view profiles of each TPA. From there, you will be able to send an email to the TPA, forward the profile to a colleague, bookmark the profile for future reference and even submit your case requirements for a proposal.
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